The Key to Solving Ops Challenges?
Alignment.
Alignment brings clarity and accountability. It’s the foundation for developing processes and standard operating procedures. It’s how roadmaps and teams are built.
It’s how organizations with high growth potential get to the next level.
And it’s often broken or missing.
As a fractional COO and ops consultant, I bring alignment, strategy and execution to help organizations solve operational challenges so they can do what they were meant to do: grow.
ABOUT
An Embedded Partner That Drive Outcomes
Disorganized workflows. Processes held together with duct tape. Confusion around roles and responsibilities. Knowledge silos. Misaligned expectations. Documentation that doesn’t exist.
These are the things that I love — and I’ve spent over 20 years helping organizations tackle them.
I cut my teeth in the systems design consulting world, managing engagements with Fortune 100 clients including Penske, Meta, Sanofi and Wells Fargo. My career then took me to leading operations at a pediatric health tech startup where I built out infrastructure, translated business goals and strategy into tactical execution plans, prioritized and allocated resources and, ultimately, offloaded countless ops responsibilities from our CEO.
Now I’m bringing all of my frontline experience to organizations I believe in.
I have a knack for listening with empathy and collaborating with leaders to diagnose situations, develop practical solutions, make decisions and achieve alignment across individuals, teams, departments and stakeholders.
I make it my mission to deeply understand your current state and where you want to go.
That’s how I design the path that gets us there.
SERVICES
Let’s Work How You Work
While there are frameworks to organizational alignment work, there is no playbook. No two cases are the same. Most often, though, I engage with organizations in one of three ways.
Fractional COO
For organizations scaling quickly or lacking senior ops leadership, Fractional COO services turn ops from a never-ending series of to-dos to a high functioning office that makes every department more efficient and effective.
Business strategy & goal setting
KPI development & execution planning
Org design & team structure
Performance management
Cross-functional team alignment
Infrastructure planning & implementation
Diagnostics & Strategy
For companies experiencing friction, inefficiency or stalled growth, operational diagnostics and strategy services identify what isn’t working and maps a path forward.
Gap analysis & solution recommendations
Roadmapping & milestone setting
Resource prioritization & planning
Communication planning & management
Standardization & documentation
In-The-Trenches
For organizations that have defined operational needs but simply lack the bandwidth to execute.
Prioritization & project management
Project execution support
Team leadership & mentorship
Holly brings focus, structure and efficiency to everything she touches. She has not only made our initiatives better; she’s made us better.
Beth Alfonsi
Chief of Staff
Independence Mission Schools
TRACK RECORD
Good Orgs, Good Work, Good Outcomes
I work with mission-driven organizations that, with the right operational alignment, are poised to scale to new heights.
I had the pleasure of working closely with Holly and can attest to her exceptional capabilities as an operator and leader. She brings a rare combination of strategic discipline, sharp execution, and genuine intellectual curiosity to every challenge she tackles.
David Genetti
Founder / CTO / Board Director
Astarte Medical
CONTACT
Let's Talk
No pressure. No pitch. Just an open conversation about your organization’s current state, where you want to go, the ops challenges you’re up against, and where I might be able to help.